…of which only around 15m were active users on a regular basis.
Now: Twitter has 883m user accounts and 232m monthly active users.
See on econsultancy.com
Burberry take connecting with everyone involved in the brand very seriously and digitized all aspects of their business. Ovum has argued for some time for others to do the same and embrace Enterprise Social Networking.
It is time for organisations to more seriously consider enterprise social networking, particularly within collaboration strategies, as the market begins to mature and transition from the introductory to growth phase, according to analyst firm, Ovum.
See on www.arnnet.com.au
EMC Customer Services is seeing a shift away from traditional telephony toward online tools (which allow the customer to multi-task) and self-help utilities – and all indications are that this adoption will continue to increase. Our customers are looking for real data, real-time, and if it can be specific enough to be presented in 140 characters (for example on Twitter from @EMCsupport), all the better.
See on infocus.emc.com